About Us

We are an established and independent business that provides customers with a wide range of condoms from top brands such as Durex, Okamoto, Skins and more. Our goal has always been to provide customers with the products they need to have a safe and enjoyable experience.

Genuine and Authentic Products
At Condom Heaven we want to make our customers aware of fake China imitations. These imitations are inferior quality to their counterparts and compromise your safety. All our products are genuine and sourced from official manufacturers and distributors.

Discreet Packaging
We have been trading online for 10+ years and understand the delicate nature of our products. We understand the level of discretion expected from our customers. Whether you are shipping to your home, work or other premises, rest assured all our products are shipped using unmarked discreet packaging.

Fast Dispatch
We want our customers to receive their goods quickly, therefore we have committed ourselves to dispatch orders within 1 business day. 

Free UK Delivery
For UK mainland orders, free standard shipping is applied. Delivery typically takes between 3 - 5 working days. Expedited delivery is available and chargeable at a fee. The shipping rates are calculated and reflected at checkout.

Low Cost International Delivery
For overseas orders, standard and expedited shipping rates are calculated and reflected at checkout. Shipping duration is dependent on the shipping option you choose. Any applicable taxes and duties are to be borne by customers.

While we try our best to ensure your order is shipped out in a timely manner, this is however subjected to unforeseen circumstances that may occur at the delivery companies/couriers. Customers are also advised to provide accurate contact details and addresses when placing order. Delivery may be delayed if inaccuracies are found or insufficient details are provided. We will not be liable for such delays.

Tax and Customs
The shipping rate does not include any applicable taxes and duties by customs in the country where you want the order to be delivered. Your order may be eligible for import taxes. You may also be required to hold a permit to import these goods. It is your responsibility as a customer to check with your local customs authorities on the import regulations prior to placing your order. If such required permit, taxes, duties or any required documentations are not provided upon request, thus resulting in unsuccessful shipping, Condom Heaven has the full rights to deny any request for refund.

Returns 
For items unused you can return the goods within 14 days of purchase. Unfortunately, due to health and safety reasons used goods will not be refunded and disposed of if returned back to us. All returns must be authorised BEFORE sending back to us.